RETHINKING RECYCLING

We’ve worked hard with our packaging suppliers to move away from single-use plastic, replacing it with recyclable alternatives where possible:

• All our store bags from March 2020 will be made from 100% recycled and recyclable paper, and we also sell re-usable canvas shoppers as an alternative.
• 93% of our online orders are despatched in 50% recycled and recyclable plastic mail bags (the rest come in recycled cardboard boxes) and our despatch notes are made from 100% recycled paper which can also be recycled.
• All our stock is delivered to stores in second-hand cardboard boxes.
• We’re trialling new, innovative solutions for internal packaging, such as those made from corn starch and biodegradable sources.
• We’re working with a new supplier so we can start to make our care labels and swing tickets recyclable and recycled from August 2020.
• Each member of the head office team is issued with a ‘Sustainable Starter Pack’ upon enrolment, promoting sustainability in everyday life and including a re-fillable water bottle, a desk plant for air quality and a pen and pad made from recycled paper.
• There are a number of recycling points around head office for everything from plastic containers to coffee cups.
• Giving old stock a new lease of life matters to us too. We donate our faulty stock to Newlife, a charity that raises money to improve the lives of disabled and terminally ill children across the UK.